Legal Notice and Privacy Policy
We consider the privacy of our customers and users to be paramount. For this reason, we apply a policy of transparency to all our processes so that users are always informed and have control over their privacy.
We kindly ask you to carefully read each of these terms that regulate access and use, and, in general, the relationship between this website and its users.
Who is responsible for processing your data?
In compliance with Chapter II of Law 34/2002, LSSICE, article 13.1.a of Regulation (EU) 2016/679 and current legislation on personal data protection, we inform you that this website is owned by (hereinafter, APARTAMENTOS RIBERA): RIBERA ZONA S.L. Address: Calle Roldán, 5 – 03501 Benidorm, Alicante Tax ID: B54983085 Email: direccion@apartamentosribera.comLegal Framework
APARTAMENTOS RIBERA guarantees compliance with the guarantees, rules, and procedures provided for in the Legal Order to protect the rights to personal and family privacy and the protection of personal data.Data Protection Officer
In accordance with the GDPR (art. 37.1), APARTAMENTOS RIBERA, having considered the nature, scope, and purposes of the processing, as well as the risk associated with the processing operations and after internal analysis, has concluded that it is not legally obliged to appoint a Data Protection Officer. However, in order to ensure and demonstrate that the processing is carried out in accordance with the provisions of the GDPR, APARTAMENTOS RIBERA has established accountability protocols and tools, such as impact assessments, quarterly reviews, and annual audits. Likewise, it has a team responsible for ensuring compliance with the regulations on the protection of personal data, informing and advising stakeholders, and cooperating with the supervisory authority.What data will we ask you for
The collection and use of data is essential to provide our services. However, you should know that we will only ask for information that is strictly appropriate, relevant, and limited to what is necessary to provide you with the services described below.These are the data we may ask for:
- Contact details: name, address, phone number, email, DNI, NIF or identifying document, and signature.
- Personal data: date of birth, age, and gender.
- Identifying data: image or voice.
- Financial and transaction data: credit card number and bank account.
- Technological data: time spent on the website, pages visited, language preference, IP address, device type, operating system, browser type, and screen resolution.
How do we obtain your data
You can provide us with personal data through the following channels:- By accessing our website.
- When using our contact form.
- When contacting us via email.
- When contracting any of our services.
- When interacting through the website allowing the use of cookies.
What will we use your data for?
APARTAMENTOS RIBERA informs you that the data you voluntarily provide will be incorporated into a personal data file. This file has implemented all the security measures required by the regulations (art. 32 of the GDPR). Since May 25, 2018, to improve the protection of your data, the GDPR replaced the obligation to register files with the creation of a Register of Processing Activities that must provide all the necessary information to know the data flow and the actions taken to protect them. APARTAMENTOS RIBERA has created this register and remains available to the supervisory authority for any queries. APARTAMENTOS RIBERA creates a commercial profile based on the information you provide us. No automated decisions will be made based on this profile.We may use your data for the following purposes:
- Respond to your inquiries.
- Carry out the service you have entrusted us with.
- Process payments.
- Generate statistics.
- Improve your experience as a website user.
- Maintain the security of the website through monitoring malicious activities and detecting fraud.
- Send you information about products and/or services of interest.
- Update our records.
- Verify your identity for compliance purposes.
How long will we retain your data?
The personal data you provide us will be retained for the time necessary for the purposes for which they were collected and until you request their deletion. Specifically, the deadlines set according to the purpose are as follows:- Answer your inquiries: during the processing of the response.
- Carry out a entrusted service: while that service is being managed.
- Process payments: for as long as payment processing is necessary.
- Generate statistics: indefinitely, until the data subject requests deletion.
- Improve user experience: for the period established for each cookie.
- Maintain website security: indefinitely, until the data subject requests deletion.
- Send you information: indefinitely, until the data subject requests deletion.
- Update our records: indefinitely, until the data subject requests deletion.
- Verify your identity for compliance purposes: indefinitely, until the data subject requests deletion.
What is the legal basis for processing your data?
The legal basis for the processing of your data is based on obtaining your consent, in accordance with article 6.1.a of the General Data Protection Regulation (GDPR).Recipients
APARTAMENTOS RIBERA will formalize, in each case, the confidentiality and data processing agreements that are necessary to perform the service you have entrusted us with. APARTAMENTOS RIBERA verifies that all data processors it works with comply with its security policies, apply the technical measures required by regulations, and follow its instructions for the proper provision of contracted services. APARTAMENTS RIBERA may share your information with organizations located in the United States. To ensure the level of protection required by the GDPR, these organizations have declared their adherence to the Privacy Shield Principles before the U.S. Department of Commerce. For more information about these principles, click on the corresponding link.Service Providers
- Dropbox, provider of data storage services.
Data Security
APARTAMENTOS RIBERA applies appropriate technical and organizational measures to provide an adequate level of security commensurate with the risk, ensuring the confidentiality, integrity, and availability of your data. It also keeps the software up to date, applies protection systems through firewalls to detect and mitigate threats, and makes regular backups to ensure the integrity, availability, and resilience of processing systems and services.Browsing Tips
- Ensure that the server you are connecting to belongs to the correct domain, even when using links saved in bookmarks.
- Do not use web addresses (URLs) or links received by email, SMS, or other means when they request managing personal data.
- Type directly the address of the website you want to access.
What rights do you have regarding the data you provide to us?
You have the right to know if APARTAMENTOS RIBERA is processing your personal data. You can also access your data, request the rectification of inaccurate data, or request deletion when, among other reasons, they are no longer necessary for the purpose for which they were collected. Under certain circumstances, you may request limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims. You may also object to the processing of your data for reasons related to your specific situation. In this case, APARTAMENTOS RIBERA will stop processing them, except for compelling legitimate reasons or for the exercise or defense of possible claims. You have the right to request the portability of your data and to withdraw the consent given for its processing at any time. You can exercise your rights by contacting APARTAMENTOS RIBERA through the contact details indicated above, indicating as the subject “LOPD, Rights” and attaching a copy of your National Identity Document or any other valid legal means. You also have the right to file a complaint with the competent supervisory authority.What obligations do you have regarding the data you provide to us?
You agree to ensure the accuracy of the data provided and to communicate any changes that occur to them. Providing personal data is mandatory to contact and receive information about the products and services of APARTAMENTOS RIBERA. Failure to provide such data or not accepting this Data Protection Policy will prevent the subscription, registration, receipt of information, or proper management of the requested service. As a user, you warrant that the information provided about third parties has been obtained in accordance with current regulations and with the consent of the data owner. Likewise, you agree to use the website, its services, content, and this Legal Notice in accordance with current legislation, morals, good customs, and public order. You also agree not to carry out advertising, promotional, or commercial exploitation activities through the website, nor to use the information obtained to send advertising, commercial communications, or collect personal data from third parties. This website may contain links to third-party sites whose privacy and cookie policies are not related to APARTAMENTOS RIBERA. By accessing these sites, it is up to the user to decide whether to accept their respective policies. This Legal Notice may be updated periodically, so the current conditions published at the time of using the website or its services will apply. We recommend reviewing this document periodically to stay informed. If you have any questions regarding this Legal Notice, you can contact us via the following email: reservas@apartamentsribera.comConsent
You declare that you have been informed of the conditions regarding the protection of personal data, accepting and consenting to the manual and automated processing of this data by APARTAMENTS RIBERA, in the manner and for the purposes indicated in this Personal Data Protection Policy. You can revoke any authorization at any time by contacting APARTAMENTOS RIBERA.Applicable Law
The applicable law to this Legal Notice will be Spanish law. The competent jurisdiction to hear any claims arising from this website will be the Courts and Tribunals of Alicante, with the user expressly waiving any other jurisdiction that may correspond to them.Website Content and Links (Links)
The links contained on this website may lead to third-party content. Their purpose is solely to facilitate the search for resources available on the Internet. However, these pages do not belong to APARTAMENTOS RIBERA nor are they reviewed by this entity, so it assumes no responsibility for the content, information, or services they may offer. This content is for informational purposes only and, in no case, implies any relationship between APARTAMENTOS RIBERA and the individuals or entities that own those websites. Likewise, APARTAMENTOS RIBERA will not be responsible for the operation of the linked pages or for any damages derived from their access or use.Conditions for linking to the APARTAMENTOS RIBERA website
- The establishment of the link will not imply any type of agreement, contract, sponsorship, or recommendation by APARTAMENTOS RIBERA regarding the page that establishes the link.
- The page that sets the hyperlink may not contain illegal, discriminatory, contrary to generally accepted ethical principles, public order, or rights of third parties contents.
- APARTAMENTOS RIBERA may request the removal of any link to its website without the need to state a reason. The page that has made the link must remove it immediately upon receiving the notification.
- APARTAMENTOS RIBERA does not guarantee the quality, accuracy, reliability, correctness, or morality of the contents or services offered through the hyperlink. The user assumes under their exclusive responsibility the consequences of accessing the linked page.
- The website that establishes the link may not contain trademarks, names, logos, slogans, or other distinctive signs belonging to APARTAMENTOS RIBERA, except for those that are part of the hyperlink itself.
Intellectual and Industrial Property
All elements that are part of this website, including its structure, design, source code, logos, trademarks, and other distinctive signs, are the property of APARTAMENTS RIBERA or its collaborators and are protected by current legislation on intellectual and industrial property. Likewise, the images and other graphic elements contained on the website are protected by the corresponding intellectual and industrial property rights. APARTAMENTS RIBERA expressly prohibits the performance of framings or the use by third parties of mechanisms that alter the design, original configuration, or contents of this website. The use of the contents must respect their particular licensing. Their reproduction, distribution, public communication, transformation, or any other form of exploitation is prohibited without the prior and express authorization of APARTAMENTS RIBERA. Regarding references to products or services of third parties, APARTAMENTS RIBERA acknowledges the corresponding intellectual and industrial property rights of their owners. Their mere mention does not imply the existence of rights, responsibilities, sponsorship, or recommendation by APARTAMENTOS RIBERA.Responsibility
APARTAMENTOS RIBERA does not guarantee the absence of errors in access to the website, its content, or its updating, although it will make all reasonable efforts to avoid them, correct them, or keep the information up to date. Both access to the website and the use of the information contained on it will be the sole responsibility of the user. APARTAMENTOS RIBERA will not be responsible for possible security errors or damages that may occur in the user’s computer system (hardware and software), as well as in the files or documents stored on it, as a result of:- The presence of viruses on the computer used to access the website.
- The malfunction of the browser.
- The use of outdated versions of the browser.